Each ambulance has access to two firemen who are also paramedics at all times. In the event of an emergency, both paramedics and fire trucks are available at all times. Every firefighter also doubles as an EMT, and vice versa; they take turns working both jobs. Emergency ambulance workers aid those in need by transporting people who have suffered unexpected, catastrophic injuries or illnesses to hospitals. A tiny percentage of patients using many resources raises red flags. We intended to inform Frequent Caller customers on call volumes, audit and evaluation results, and applicable state and municipal regulations and processes. Those who call for an ambulance on a regular basis may be dealing with concerns including chronic pain, mental illness, alcoholism, and self-harm. They will likely be helpless, isolated, poor, and miserable. Patient mortality rates rise sharply after multiple trips to the emergency room. Overuse of emergency services by certain patients is problematic because it...